Frequently Asked Questions

Everything you need to know about shopping with Allingtons.

What is your standard shipping timeframe?

We aim to process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our online returns portal to generate a shipping label and initiate your refund or exchange.

Do you provide a size guide for your clothing?

Yes, every product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide to ensure the perfect fit for different brands and styles.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.

Are the colors shown on the website accurate?

We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations in color may occur.